Purwo Saputro , Edy and Sujadi, Sujadi
(2012)
MEREDUKSI RISK DAN MEMBANGUN TRUST: KASUS ADOPSI E-BANKING.
SEMINAR NASIONAL DAN CALL FOR PAPERS .
ISSN 978-979-3649-65-8
Abstract
The e-banking adoption researches have been conducted with diversity in the approach models
in which they found the model diversity so that these are casuistic. This fact becomes an
interesting gap research. The purpose of this article is to provide an insight into the
determinants of customers’ e-banking acceptance. Results indicate that the concept of trust and
risk have merit in explaining consumers’ decisions on whether to use e-banking. These findings
are also related to the theoretical, practical, managerial, and methodological implications and
implication to further studies although this study is limited.
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