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CREATING CUSTOMER INTENTION TO BUY THROUGH CUSTOMER INTIMACY STRATEGY

Eric, Santosa CREATING CUSTOMER INTENTION TO BUY THROUGH CUSTOMER INTIMACY STRATEGY. International Journal of Economic Research.

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Abstract

Creating customer intention to buy is obviouslya major task of everyymarketer and/or firm. Many tactics are exercised to generate the intention, in which a buying behavior is hopefully occured. A customer intimacy strategy supposedlybe a particular way to do it. However,its power to generate the intention hypotheticallyis not straightforward, but through other variables. It is commonly known, in accordance with the theory of planned behavior (TPB), the intention could be predicted by consumer attitude and subjective norm. Meanwhile, the attitude and subjective norm theirself are frequently in-line with the product’s performance. Therefore.the purpose of the study is to investigate the power of customer intimacy strategy in creating the customer intention to buy through the product’s brand equity and both the consumer attitude and subjective norm. A 108 sample is withdrawn from those who recognize, are interested of and want to buy Dagadu products. Amos 16.0 and SPSS 16.0 are employed in analyzing data. The result shows that the customer intimacy strategy has significant effects to the brand equity, attitude and subjective norm. In addition, the brand equity also has a significant influence to the intention.

Item Type: Article
Subjects: H Social Sciences > HB Economic Theory
Faculty / Institution: Fakultas Ekonomika dan Bisnis > Program Studi Manajemen
Depositing User: Jati Sasongko Wibowo
Date Deposited: 21 Oct 2019 06:34
Last Modified: 21 Oct 2019 06:34
URI: http://eprints.unisbank.ac.id/id/eprint/5420

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